Gen Z isn’t lazy-they’re changing the game. In this episode of The Shift, I share how salon owners can adapt to Gen Z’s priorities, like work-life balance and fast learning, to create a future-ready salon culture.

Avoiding hard conversations doesn’t solve problems—it makes them worse. In this episode of The Shift, I’m diving into the uncomfortable but essential talks every salon owner and leader needs to have. From addressing toxic behaviours to giving constructive feedback, I’ll share strategies to tackle tough topics with confidence and empathy.

In this episode of The Shift, I dive into the world of big salons versus small salons, unpacking the pros and cons of each from both a stylist’s and owner’s perspective. Whether you thrive in the buzz of a large team or prefer the intimacy of a boutique setup, I’ll explore what makes each model […]

The story of how I built my first salon isn’t just about ambition—its also about community. In this episode, I share the incredible story of how my clients rallied around me, helping me create a business plan, secure financing, and turn my dream into reality. From swapping haircuts for skills to finding unexpected mentors, this […]

Running a business is full of lessons, but some of the most valuable ones come from our biggest mistakes. In this episode, I open up about my top 7 business blunders—moments where I stumbled, struggled, and learned the hard way. From hiring mishaps to boundary issues and everything in between, I’ll share the stories, the […]

In this episode of The Shift, I’m diving into my personal journey of finding the right business partner—where I went wrong, the lessons I learned, and how I finally got it right. From choosing the wrong partner out of fear to discovering the value of aligned visions and complementary skill sets, I’ll share my top […]

As salon owners, we’ve all felt the sting of a stylist leaving—but are we handling it the right way? In this episode of The Shift, I challenge the outdated mindset that we “own” our team and explore how this belief leads to toxic cultures and high turnover. I’ll share my personal experience when my first […]

In this episode of The Shift, I dive into the challenge of marketing a hidden salon and how to attract new clients in a saturated market. Whether your salon is tucked away or surrounded by competition, I’ll share the strategies you can implement to stand out, reach the right clients, and grow your business with […]

In this episode of The Shift, I dive into the reality of dealing with unhappy clients and the emotional toll of online reviews. I’ll share my tips and tricks for handling tough feedback, avoiding bad reviews, and fostering loyalty with your clients.Free Training Video: https://michelletannerconsulting.com/resources

Ever wondered if it’s really possible to take time away from your salon and have everything run smoothly? In this episode of The Shift, I’m sharing exactly how I’ve set up my salon to operate successfully in my absence. I’ll dive into the systems, team empowerment, and preparation that allow me to step away for […]